Contact Us

Need help with an order, delivery, return, or product detail? Send us a message and we will help you as clearly as possible. Please include your order number when the question is about an existing order.

Primary support info@eyevivid.com Best for order help, returns, and shipping questions. Alternative email eyevivid26@gmail.com Use this if your message to the primary email does not go through. WhatsApp Message us on WhatsApp Quick questions about orders, delivery, or product details. Instagram @eyevivid.finds Follow product updates, styling ideas, and customer photos.

What to include

Your order number, if you already placed an order.
The email address used at checkout.
A clear description of the question or issue.
Photos of the item, package, and shipping label if the product arrived damaged or incorrect.

Response time

Messages are reviewed on business days. Most support requests receive a reply within 24-48 hours. Response times may be longer during weekends, holidays, or product launches.

Business Information

Website / Brand: EyeVivid Finds

Operating Company: Po Yue International Trade Co., Limited

Registered Address: Room 1911, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong

Company No.: 80099916

Business Registration Certificate No.: 80099916-000-03-26-0

Company Type: Private company / Limited company

Legal Status: BODY CORPORATE

Business Nature: CORP

Email: info@eyevivid.com